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1 Is your potteries water proof? Yes, they are  
2 What is color variation? the color variation has to be acceptable because pottery for outdoor www.phuongsummer.com/outdoors is fired in dragon timber kiln so temperture are alternated in each chamber make glaze is variation how variation of each colors visit at www.phuongsummer.com/color_chart.html  
3 How many colors are available? We have a broad color range for your choices and we welcome your colors that you want us to do. We continue to develope new colors every year.  
4 How colors is glazed pottery for indoor? the color is not much variation because normally they are fired in gas kiln, temperture is stable, visit glaze indoor www.phuongsummer.com/indoora.html  
5 Is hand painting pot for indoor? yes it is  
6 How many shapes, decoration are for hand painting category? We offer many shapes, designs, different colors with assortment and we welcome your own design. Visit www.phuongsummer.com/rose.html we recommend you come to my showroom to see more designs there are many so we can't put all on the web.  
7 How is hand furnishing? That is a kind of unglaze pot but using paint to wash for ancient or modern style depending on your need. Please visit my showroom for further information.  
8 Is Terracotta pot frost proof? yes it is visit www.phuongsummer.com/terracottaa.html  
9 Is Terracotta pot is get moss openair? yes it is after they are out a few months.  
10 Is Terrazzo pot heavy, hard? yes it is but we also do the light ones visit at www.phuongsummer.com/terrazoa.html  
11 Is Zinc pot available? No it isn't We do when we have got orders, no stock visit www.phuongsummer.com/zinc001.html  
12 How do I place an order? Just simple if you order online visit my web site show us at: Fax to +84 650 3611258 or my Contact form to make out which styles number are you interested in? you can use Microsoft office like excel, word, Open office... we will send you a quotation with details after checking every things is okay please let me know I will send you a PRO FORMA INVOICE base on it you will wire transfer deposit or open L/C we also send you confirmation for L/C, deposit as well.  
13 How do I place an order at your Company? Generally the way is same but you can face to products, choose more styles but before you meet us please let me know your scheldule and information about you.  
14 Can I buy a single item? No You can't we offer minimum order a container 20 foot.  
15 How are delivery terms and condition accepted? we accept delivery at both FOB and CIF, FOB we don't arrange sea freight cost, CIF we arrage sea freight cost to your port destination. For further information visit http://www.iccwbo.org/incoterms/id3039/index.html  
16 How is a deadline for a order? Delivery time will be 60-70 depending on each orders  
17 How soon my order arrive? depending on your location, countries for example it takes 25-30 days on sea to United state of America, Canada, 7 days to Japan....  
18 Why I send email to you for inquries but I have no reply? you should use business email like: name@yourcompany.com (...@...net.etc) because some hosting offer free email like gmail, yahoo, aol, hotmail....my email appliction assumes it is a junk mail. If you have business email from gmail, yahoo, aol, hotmail it will be no problem.  
19 How many styles will be order for a container 40 foot? it should have to be limit from 4 to 5 styles.  
20 Can I fill 50 styles for a container 40 foot or 20 foot? No you can't that is too many.  
21 Can you recommend some good shipping lines? yes I can my company is willing do that.  
22 How is compensation for damages? You should take photos to show problem if it is my faults we will refund a sum of those damages.  
23 How do i search item number on your website? you can fill first letter conjoined number. For example, you want to look for outdoors you type the first letter BD then conjoined number 0054 into search field it is will be BD0054 you will see the result of it.  
24 Can I use my own excel sheet, word or other office applicant like open office to show my order? yes of course you can we welcome.  
25 Have you sold clearence stock? Yes, we have sold them monthly.  
Welcome to Phuong Summer Saigon Pottery with tanks!
Send mail to webmaster@phuongsummer.com with questions or comments about this website. Copyright (C) Phuong Summer 2003
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